Support

Technical Support

Email to support @ miracletype.com within the following times.

Mon-Fri 9.00am - 6.00pm GMT


FAQ's



Is Miracle Type suitable for everyone?
The Miracle Type (Phonetic Method) of learning to Touch Type has been used at the London Keyboard & Computer Training Centre for the past 16 years.  In that time a broad cross-section of individuals, from children as young as five to a retired General writing his memoirs, have learnt to Touch Type with this amazing method.

What do I get when I buy Miracle Type?

Home Users:
If you purchase Miracle Type Internet, you may login and access the software from any location for a period of 1 year from date of purchase. If you purchase the downloadable version, you may install the software on one laptop and one PC.

System Requirements.
 Windows 98/2000/Me/XP/Vista/Windows 7
Both 32bit & 64bit Versions of Windows are supported.
Minimum recommended CPU: Intel Pentium 800Mhz or AMD equivalent
256 MB RAM minimum
Display:Minimum resolution 1024x768, 16 bit Colour
Sound card
DirectX 6.0 or above.
Hard disk space: 12 MB (minimum)
Network: 100 Mbs Network infrastructure (minimum)

Can I skip any part of the program?
It is essential that you work systematically through all stages of the program.There are no short-cuts. The Method has been fine tuned over a period of years.

How do I get Help?
All questions relating to Miracle Type are answered in the built-in help menu.

Which language / keyboard layouts are supported?
Miracle Type currently supports both UK and US English layouts.  In the UK the keyboard layaout is UK English. The US English keyboard layout tend to be used in other English speaking countries. The USA, Canada, Australia, New Zealand, South Africa etc. would use the US Keyboard Layout.

Is buying Miracle Type online secure?
Yes. Miracle Type Limited have chosen Sage Pay and PayPal as our Online Payment Providers. They provide very high levels of Internet and physical security to ensure sensitive information is never compromised.

How do I get support?
Email:support @ miracletype.com
Support is by email only within the following times.
Mon-Fri 9.00am - 6.00pm

Installing on Vista
When installing Miracle Type on Windows Vista, even if you are using your computer as an Administrator, you need to install the Software with Administrative Privileges. Vista's security features will block the manual installation of a .exe file, unless the file is set to Run as Administrator, even if you are currently logged on as an administrator.
Solution - Run MiracleTypeV9.msi using administrator permissions:

1. Click Start, Computer and browse to the folder where the MiracleTypeV9.msi is located.
2. Right-click on the MTSetupV8.exe and select Run as Administrator.